FAQs About Skilled Healthcare Services

Q: How can I pay for home healthcare services?
A: Professional Healthcare Resources is a fully licensed Medicare, Medicaid, Tricare and Kaiser Permanente provider. Services also can be covered by some health insurance plans or private pay. If you are not sure what your insurance covers, please call your insurance company directly. Also contact us if you have more questions at 866.243.1234.
Q: How do I know I am choosing the right homecare provider?
A: You should find out as much as you can about a homecare provider before you refer yourself or a loved one. Here are some questions you should ask:
  • How long has the agency been in business?
  • Is the agency licensed by the state and certified by Medicare?
  • What can the agency do in case of an emergency?
Additional information can be provided by the National Association for Home Care & Hospice, which provides a guide titled "How to Choose a Home Care Provider." To access the guide, go to: www.nahc.org or call 202.547.7424. This guide can also be requested from Professional Healthcare free of charge by calling 866.243.1234.
Q: How can I get in touch with Professional Healthcare?
A: We provide services 24 hours a day, seven days a week. You can reach us by calling 866.243.1234.